🇪🇺 EU Consumer Rights & Product Compliance

At The Eccentric Lab, we are committed to full compliance with European Union consumer protection laws.

  • 🏢 EU Representative

    • As required under EU regulations, our designated EU representative is:
    • HONSON VENTURES LIMITED
      📍 3, Gnaftis House, Flat 102, Limassol, Mesa Geitonia, 4003, Cyprus
      📧 gpsr@honsonventures.com

  • 📦 Product Information

    • Gildan 5000
    • Print-on-demand, made to order
    • Made in Nicaragua
    • 2-year legal guarantee in accordance with Directive 1999/44/EC
      For adult use only

  • 🧼 Care Instructions

    To ensure durability and maintain print quality:

    • Machine wash cold (max 30°C / 90°F)
    • Non-chlorine bleach as needed
    • Tumble dry low
    • Do not iron
    • Do not dry clean

  • ↩️ Returns and Withdrawal Rights

    • As our products are made to order, returns are not accepted for change of mind. Returns are only accepted in the event of:
    • To qualify for a return:
    • theeccentriclab.shop@gmail.com to initiate the return process
    • Unapproved returns will not be accepted.

  • 🇪🇺 14-Day Cooling-Off Period

    • If your order is shipped within the European Union, you have the right to cancel or return it within 14 days of receiving it, without providing any reason.
    • ⚠️ However, this right does not apply to personalized items, including all print-on-demand apparel.
    • For non-customized products:
      Items must be returned unused, with tags and in original packaging

  • ❌ Exceptions and Non-Returnable Items

    • Excluded from the 14-day withdrawal right, as permitted by EU law
    • Other non-returnable items may include used goods, final sale items, and gift cards.
    • If you're unsure about a product's return eligibility, please contact us before placing your order.

  • 🔐 Data Protection (GDPR)

    • We process all customer data in compliance with the General Data Protection Regulation (GDPR). Personal information is used solely for order fulfillment and customer service.